Citylights Womens Sportswear
 
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FAQs
Q: I want to sign up with San Fransisco City Lights, but I am worried about unwanted e-mail spam.

A:
There is no need to worry. Your information will never be disclosed to third parties, and the only e-mails you will ever receive will be from us. If you don't wish to receive e-mails from us, simply send e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Q: I placed items in my cart. What will my final total be?

A: For non-California residents, what you see is what you get. San Fransisco City Lights offers free ground shipping on orders of $100 or more, so your final total will be the total shown on your cart. For California residents, simply add 8.25% tax to get your final total.

Q: At what point in the checkout process is my order final and my credit card charged?

A: At the end of the third step, "Confirmation", there is a button "Finished". Clicking on this button finalizes your order. Of course, you may cancel your order at any time before the item is shipped by notifying us by email or phone.

Q: Your return policy says it is "No Hassle". What does this mean?

A: "No Hassle" means that you have 30 days to return the item to us in the original condition no questions asked!

Q: What is the optimum way to care for San Fransisco City Lights garments?

A: Our fabrics can be washed on warm and dried on warm as well. For longer lasting garments however, we recommend they be washed in cold water and then hung or laid flat to dry. This is better for the environment too!
For the SUPPLEX fabric, do not use fabric softener, as this will inhibit the fabric's wicking abilities.

Please do not wash SUPPLEX fabric with any cotton clothes, garments with velcro, zippers or other abrasive accessories.

Q: Does San Fransisco City Lights manufacture its own products?

A: All products are manufactured in our own state of the art facility in the USA. We take great pride in designing and manufacturing our products under one roof which ensures that our commitment to quality and ethics is followed.

Security

All transactions submitted to us are encrypted with 256 bit SSL security and cannot be intercepted by outside parties, guaranteed*!

*If unauthorized purchases are made with your credit card to San Fransisco City Lights, please contact your credit card company first. Federal law requires credit card companies to re-emburse any unauthorized charges above $50. If your credit card company will not refund the remaining $50, we will cover the charge.


 
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